Terms & Conditions
Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Mary & Grace Charleston, located at Vijzelberg 2, reachable via info@marygracecharleston.com.
1. Applicability
By placing an order, you agree to these Terms & Conditions.
2. Product Information
We aim to provide accurate product descriptions. Errors or inaccuracies may occur and no rights can be derived from them.
3. Orders and Payment
Orders are processed after full payment is received.
Available payment methods may vary by country.
4. Processing and Delivery
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Processing time: 1–3 business days
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Shipping time: 3–7 business days (depending on location)
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Orders ship directly from our supplier in China
Delivery times are estimates.
5. Returns and Cancellations
Please refer to our separate Return Policy.
6. Liability
We are not responsible for shipping loss or damage if tracking confirms delivery.
Customers are responsible for providing correct address details.
7. Intellectual Property
All website content is the property of Mary & Grace Charleston and may not be used without permission.
8. Complaints
Complaints can be submitted via info@marygracecharleston.com.
We aim to respond within 5 business days.
9. Governing Law
These Terms & Conditions are governed by the laws of the Netherlands.
These Terms & Conditions apply to all users of this website and all purchases made through our website.