Shipping & Delivery Policy

Shipping & Delivery Policy

At Mary & Grace Charleston, we aim to deliver your order as quickly and accurately as possible. This policy outlines all information regarding our shipping and delivery procedures.

Processing Time

Orders are processed within 1 to 3 business days.
Once your order has been shipped, you will receive an email containing your tracking information.

Delivery Time

The average delivery time is 3 to 7 business days, depending on your location.
Please note that delivery times may be extended during busy periods or due to customs inspections and clearance procedures.

Shipping Method & Origin

All orders are shipped directly from our supplier located in China.
As a result, customs duties or import fees may apply, depending on the destination country. Any such charges are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated and displayed at checkout.
Rates depend on the package weight, destination, and selected shipping method.

Shipping Responsibility

  • If tracking information confirms that a package has been delivered, responsibility transfers to the customer.

  • Customers are responsible for providing accurate shipping details.

  • Any address errors must be reported within 24 hours of placing the order.

Contact

For questions regarding shipping or delivery, please contact us at:
info@marygracecharleston.com

This Shipping & Delivery Policy applies to all users of this website and all purchases made through our website.